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1. Where can I find the Zoning Ordinance?

The Zoning Ordinance can be found in Chapter 78 of the city code.  The zoning map is necessary to determine your zoning district.  

2. How do I know if I need a permit for my project?

Permitting page

3. What is the Planning Commission discussing this month?

The Planning Commission meets monthly and holds public hearings on applications received the previous month. The agendas are posted the Friday before the meeting, and video of the meeting can be viewed during the meeting, or a couple of days after. Once posted, you will find that information here. 

4. When is my land use application due?

Applications are generally due the the third Wednesday of the Month, and if complete, will be reviewed by the Planning Commission the third Monday of the next month.  The official Application Deadlines may be found here. 

5. How do I know if I need a variance?

In many cases, the zoning ordinance prescribes standards which must be met, or processes to be followed in order to proceed with a project or use. The Zoning Ordinance can be found on the City’s website, or you can verify with City staff. If standards cannot be met, a variance is required.

6. How long will it take to get an answer for my land use application?

Most Land Use applications include a public hearing process which involves public meetings before the Planning Commission and City Council. This process typically takes 6-7 weeks from completed application. The Planning Commission is appointed by the City Council and makes recommendations to the City Council; the City Council makes the final decision.

7. My variance was approved. May I start building?

An approved variance merely allows city staff to issue a permit based on the varied standards.  You must still apply for the appropriate permits.  Staff will review your permit application carefully to ensure that the permitted project matches the variance project.  

8. My link to CitizenServe is broken.

CitizenServe continuously improves their service, occasionally resulting in a new URL.  If your bookmarked link does not work, simply access the site through the city website and the Permits and License applications button.  

Show All Answers

1. How long will it take for my permit to be approved?

We work very hard to be accurate and thorough with your permit to avoid issues down the road. Our plan reviews timelines vary depending on the complexity of the project, completeness of the application, and the time of year. The busiest times are March through May and August through October. The two biggest causes of long review times are incomplete submittals and changing plans. Please take the time to prepare complete, final plans for review by our team.

2. My link to Citizenserve is broken.

CitizenServe continuously improves their service, occasionally resulting in a new URL.  If your bookmarked link does not work, simply access the site through the city website and the Permits and License applications button.

3. How can I check my permit progress online?

Log in to the portal. Click “view my requests” and select the appropriate permit. From there you can see if there are comments or if there are documents to print.

4. What are common permit submittal mistakes or causes for delays?

Incomplete submittals: missing building plans or site plan, plans not drawn to scale, unclear plans, etc. Changing plans from Land Use Approved Plans.

5. How do I find out what permits have been pulled at a specific address?

You can find many items using the Search tool in the online portal. Click on Search, chose the file type, and enter the address of the property you are seeking information on.

6. I am thinking of building and/or remodeling, which builders do you recommend?

City Staff may not recommend any contractor over another.  The best recommendations often come from your friends and neighbors.  

7. I have a septic system on my property, who do I contact with questions?

The City can tell you who installed the system and pumping information.   The City does not maintain a list of contractors nor may we provide any recommendations.  The State of Minnesota has a Subsurface Sewage Treatment System Licensed Business and Certified Individual Search tool to assist with what type of specialty area is needed, i.e. installer, maintainer, etc.  

8. Do I need a Site Plan or Survey for my proposed project?

A Certified Site Plan or Survey is required for all new principal buildings, building additions to principal buildings and grading and/or filling project requiring a permit.  A Certified Site Plan shall be drawn to scale and prepared by a person registered by the Minnesota Board of Architecture, Engineering, Land Surveying, Landscape Architecture and Interior Design. 

9. I need a wetland delineation, who should I contact?

The Minnesota Board of Water and Soil Resources (BWSR) publishes a list of wetland delineators.  

10. Do I really need a permit?

A permit is necessary to erect, construct, enlarge, alter, repair, move, improve, remove, convert, or demolish any building or structure, or any part or portion, including but not limited to the general construction, plumbing, on-site sewage treatment system, wood stoves and fireplaces, ventilating, heating or air conditioning systems.  If no building permit is necessary, a separate zoning permit application for hardcover and/or land alteration shall be submitted prior to conducting any land alteration or hardcover installations on a property, including grading, patios and retaining walls.  Full text may be found in Section 86-66 in the city code.  

11. Why don’t I get emails about my permit project?

You need to have an account in Citizenserve and be included as a contact for your project. If your contractor or a representative applied for the permit on your behalf, make sure they add your contact to the permit so you can receive emails and all comments regarding this project.

12. Is financial assistance available in demolishing my home?

Hennepin County offers financial assistance for certain demolition projects that diverge refuse from landfills.  Learn more about the grants including eligibility and requirements at www.hennepin.us/deconstruction.