Inspection Steps 

1. Verify Need For Certification. Call Kellie at 952-249-4686 to verify that your property is in need of certification before beginning the I/I inspection process.

2. Submit Application and Pay Fee.

  • Submit Application and payment online
  • The application fee is $250 for residential properties and $750 (per building) for commercial or multi-unit buildings
  • In person: Complete application and pay fee at City Public Works Facility  

 3. Schedule Inspection

  • Call 952-249-4686 between 8:00 am and 4:30 pm to schedule an inspection with at least 24 hour notice 
  • The appointment will take approximately one and one-half hours for residential properties and a minimum of three hours for commercial or multi-unit properties. 
  • A responsible adult must be present at all times during the inspection.
  • If you opt to use a Private Inspector instead of allowing a city inspector to complete the inspection please see the special instructions for Private contractor inspections HERE.

 4. Prepare For Inspection. Before the inspection, the property owner must do the following:

  • Make sure the water is turned on at the property. The inspection cannot be completed without water.
  • Locate the four-inch diameter vertical wastewater pipe that runs down through the basement from a bathroom above. This pipe will have an access point called a cleanout. Cleanouts are usually located on the pipe between approximately six inches and two feet from the basement floor.
  • Make sure the cleanout cover is in working condition before the inspection can be performed. To ensure the cleanout cover is in working condition, the cover should be loosened and removed, then reinstalled so that a watertight seal is achieved.
  • If necessary a toilet may need to be removed for the inspection. City of Orono Public Works can remove, with no liability to them, or the inspection can be rescheduled after the homeowner or plumber (hired and paid for by homeowner) removes it.
  • Make sure the floor area around the cleanout is clear (a five-foot radius).
  • If there is a cleanout cover located on the floor in the basement, this cover should be in working condition. The inspector may need to gain access to any cleanout covers located in the basement floor, but the inspection cannot be performed through this type of cleanout. Even if the property owner has a cleanout cover located in the floor that is easily accessible and used for sewer cleaning, the inspector must use the cleanout in the vertical four-inch diameter wastewater pipe.
  • If you have a sump pump, make sure it is accessible for inspection.
  • Make sure the sump pump discharge piping is visible

 5. Wait for Review.

  • Allow up to five working days for the City to review the inspection video and issue a compliance certificate or correction notice.

If Problems are Found:

  • You will receive a correction notice from the City identifying the problem(s).Repairs should be completed within 90 days of the first inspection, and the City can grant an extension of another 60 days. 
  • Correct the problems and call the Public Works Department to schedule another I/I inspection.  If your property is then found compliant, you will receive your compliance certificate. If the property is not compliant after two inspections, an additional application fee ($250 for residential properties; $750 for commercial properties) may be charged.
  1. Kellie Hoen

    Public Works and Parks Administrative Assistant